NEW $11,000 MAC PRO DEAD ON ARRIVAL | Why I Returned It



The long awaited New Mac Pro is finally out for delivery – but I had to return mine the same day it arrived. And I’m not even in the country! Kicking off 2020 in India, so hello from Asia and Happy New Year y’all!
*PS. Shout out to the Indian state of Kerala (where I am currently) for recently implementing a state-wide ban on single-use plastics. Go India!
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41 Comments

  1. I am so sorry this happened to you , as a Canadian I can say itโ€™s the same here as well but at the same time some workers are more careful with huge boxes but again you never know . For my iMac coming this week I am really hoping UPS Canada doesnโ€™t do the same ๐Ÿ˜

  2. TEAM PC!!!!! lol. I seriously was gasping watching this video. my god that's tough to watch and hear.

  3. Did you get to keep BOTHHHH lol, now that would be amazing, 1 & 1/2 for the price of one ๐Ÿ˜‰ BTW i checked this video after i saw it on weird things caught on camera ๐Ÿ™‚

  4. So ignorant…I be pissed..good way ups employee get fired. I call ups not just apple. It's called a dolley…use it. Keep video as evidence on horrific doa delivery. Its like missing cheese on a big mac…this just worse.

  5. Its no issue to Apple but why didn't you call UPS too? They should have been the ones to pay for the replacement. Although they would have probably made you wait weeks while they ''investigate" lol

  6. Wow – that is horrible! Scared to order…We live in apartment, so not sure if we can mount a security cam…

  7. Why on earth is this titled โ€œMac Pro dead on arrivalโ€? You donโ€™t know if it was damaged let alone dead, and if it was itโ€™s not an issue with the Mac. Maybe โ€œUPS uses my new Mac Pro like a soccer ballโ€ would have been a more appropriate and less click bait title.

  8. You should have bought a Windows PC with AMD threadripper cpu and Nvidia 2080 graphics card for 1/2 the price and twice the performance.

  9. Hi Hey Ashely Renne, I had a UPS delivery experience too and when making my video I came across your UPS experience. Wow! Mine does not look so bad but still WT! I linked your video to my video and showed the 'roll my Mac' sequence clip. I also added this video to my description so others can see the behaviour of UPS. I hope your 2nd Mac is awesome and thanks for sharing. (My video is here https://youtu.be/bruSTrxZong)

  10. Happy new year and thank you for the video! Have you opened the Box and tested the MacPro? In this video I got the feeling, that you think the MacPro is damaged.

  11. get this i returned my mac pro to apple with ups right and guess what??? ups has delivered it to a damn amazon warehouse…………..with an amazon signature….as delivered….contacted apple and they said its fineeeeeeeeee youll get a refund soon hmmm i think not ……if its in amazon god damn warehouse somewhere.. ups has their heads up their ass i swear…also the two warehouses are located in different cities……….

  12. I know that all UPS trucks have a dolly on there trucks so why didn't this UPS driver use it if you knew it was heavy

  13. I would say that if you weren't tied to the Apple ecosystem, you could get a lot better performance out of a custom PC build (AMD Threadripper 3970x or 3990x + Radeon Pro SSG GPU). If tied to Apple, the Mac Pro is would be better for workflow between devices.

  14. I knew it,, all isheeps are stupid. I mean for 11k you could have built a pc with 64 core ryzen threadripper,, two quadro rtx 6000s, 256gb ram. It would absolutely annihilate the Mac pro in performance. I mean it would have been better if you had donated the apple tax you paid to charity.
    I give you the Darwin award ๐Ÿ‘๐Ÿ‘

  15. OMG!!!! I canโ€™t believe they did that! I would be so mad! You should file a complaint with UPS, what that driver did is ridiculous and VERY unprofessional!

  16. No review but first impressions and your video editing setup would be cool.

    I had my 16" MPB delivered to the Apple Store for this very reason. No time for porch pirates or potential careless handlers.

  17. I shouted when they even just STARTED up the walk with that package! Thats terrible!!! And in the rain! ๐Ÿ˜ณ๐Ÿ˜ฑ Glad Apple gave you a replacement!

  18. Are you selling a smart doorbell? do u really mean your thumbnail for the video, am also going to get a box and roll it over and make a video.

  19. GIRL!!! When I tell you I SQUEALED each time he flipped it!!! wtfffffffff ๐Ÿคฏ๐Ÿคฏ๐Ÿคฏ๐Ÿคฏ

  20. You should post the video on the UPS facebook page, let your local news know about it and file a complaint with UPS

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