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What should I do if the mobile LINE App suddenly fails to display properly? 4 tricks to learn how to solve the problem-Free e-Newsletter 3C Technology

(Picture/LINE)

Apple pushed the “iOS 15.4” update to iPhone users on Tuesday (3/15). Some netizens said in the Po article of Facebook “Blasting and Waste Commune Public Edition” that after using the iPhone 11 Pro Max to upgrade the “iOS 15.3.1” version, the mobile phone LINE App suddenly cannot be used normally, and whether the phone is restored to the original factory settings , or delete and reinstall the LINE App. After many attempts, there is still no improvement, even when the mobile operating system is upgraded to the latest version of “iOS 15.4”.

It is reported that most iPhone users who have upgraded the “iOS 15.4” or “iOS 15.3.1” version can work normally after updating the system. Regarding the case status of the above-mentioned netizen Po, some netizens also left a message below to mention issues such as “after updating iOS, LINE can be used but the notification has no sound”, “the screen cannot be woken up when LINE is on a call” and so on.

(Photo taken from LINE official blog)

When the LINE screen of the mobile phone is abnormally displayed and the freeze is not smooth, according to the four basic troubleshooting solutions given by the LINE official blog, it is recommended to try it first to see if it can be improved.

1. You can first close all the applications in use on the mobile phone and reopen LINE; if there is no improvement, it is recommended to restart the mobile device.

2. It is recommended to update to the latest version of LINE from the App Store / Google Store.

3. If there is a network connection error or the picture cannot be displayed normally, it may be because the mobile device has insufficient capacity. It is recommended to check the mobile phone again and delete unnecessary data to release more capacity space. Also, you can clear the cache data in the LINE chat room.

The operation path for iOS users to delete the LINE cache: “Settings” > Apps > LINE > Storage Space > “Clear Cache” or “Clear Temporary Memory”

4. Android users still have an exception after using LINE and updating to the new version. It is recommended to try the Google Store to update the Android System WebView to the latest version. If you still encounter problems after updating to the latest version, it is recommended to update the Chrome browser version at the same time.

If the above methods still cannot be solved, it is recommended to use the problem response form provided on the official website to ensure that user problems can be received and further processed.

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