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Foreign media measured Apple’s DIY repair plan!Replacing an iPhone battery is expensive

(Photo/Pixabay)

Apple began offering “self-service repairs” in the U.S. this year, allowing consumers to buy original parts and tool kits to take home to repair their iPhones or replace the batteries themselves. The foreign media “The Verge” actually measured the entire process but found it to be very troublesome, and the price to pay is not small.

“The Verge” editor Sean Hollister actually replaced the original battery for the iPhone 13 mini and applied to Apple for “self-service repair”. In addition to a $69 battery (about 2,038 yuan), he was also charged $49 (about 1,447 yuan) tool rental, and a $1,200 deposit with credit card (about $35,446), plus some small parts totaling $1,319 (about $38,950) including tax.

In order to replace a battery, Apple will provide a complete set of professional tools, and will provide 2 suitcases with a total weight of 36 kg free of charge, containing multiple sets of professional tools, including a machine with a suction cup to separate the iPhone screen, or A heater to remove glue residue, and a thick maintenance manual.

Foreign media applied for a self-service repair program, a professional tool set provided by Apple. (Picture / Retrieved from The Verge)

Sean Hollister found that even if Apple provides manuals and professional equipment, the process still has a very high technical threshold. For example, the heating machine has an error code, and the solution cannot be found in the manual. In addition, the iPhone screws are not easy to handle, and there are installation problems. The original battery, the iPhone is unrecognized, and you need to call a third party authorized by Apple to complete the certification process from a distance.

Sean Hollister further pointed out that the risk that the average user of Apple’s “self-service repair” has to bear is too huge. For example, two suitcases need to be returned to Apple within seven days, otherwise the deposit of $1,200 will be confiscated. Considering the calculation before and after Time, the actual user only has 5 days of use time, and the rental of the tool set is $49, which is also an additional cost. Going to the App Store only needs to pay the battery fee of $69, which can completely save the above trouble.

Apple emphasized on its official website that the self-service repair program is suitable for technicians with both knowledge and experience, and the best choice for most consumers is still a professional repairer.

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