Wired
Users have reported multiple screen cracks on both MacBook Air and MacBook Pro with Apple’s proprietary M1 chip, despite normal usage.
Ambiguous whether it is a paid repair or a free repair
According to reports from communities such as Apple Support Communities and Reddit, there are many patterns where the screen is cracked when the lid is opened or closed or when the lid is opened.
The news site 9to5Mac introduces readers who say that when they wake up in the morning and open their MacBook Pro, the screen is cracked and they asked Apple to repair it and they charged £ 570. Although the reader claimed that he had not done any damage, he said that it was the person in charge who decided it.
It seems that Apple has accepted repairs and replacements free of charge in some cases, but most users are forced to repair for a fee.
Is the strength of the frame low?
It’s unclear why this happens to the M1’s MacBook series, but 9to5Mac offers several possibilities.
The first is a pattern that closes the lid with dust on the bottom of the MacBook screen. It’s a risk that can occur on any laptop, not just a MacBook, but this time it may occur on smaller, unnoticed levels of fine particles.
The second is the possibility that the screen is bent during operations such as closing, opening, and carrying. One user points out that the low strength of the frame may not adequately protect the display from the forces applied when it is closed.
At the time of writing (July 30, 2021), Apple has not officially acknowledged that it is a bug, but it is still at the stage where multiple reports from users have been received, but some kind of comment is requested.
Source: 9to5Mac
(kihachi)
Source: iPhone Mania