Wired
A writer man posted on social media that he brought it to the Apple Store, saying that the camera protrusion of the iPhone 12 Pro he had just purchased had cracks in normal use, and that he had it repaired for free.
Store manager responds personally
Max Winebach (@MaxWinebach), a freelance writer at Android Police, a media specializing in Android devices, brought it to the Apple Store because the rear camera protrusion of the iPhone 12 Pro he purchased was cracked. I posted on Twitter that they responded immediately and fixed it for free.
Getting it replaced rn pic.twitter.com/xvdA7dqnIT
— Max Weinbach (@MaxWinebach) October 24, 2020
Mr. Weinbach said, “I just bought this within 24 hours, but the pressure from normal use cracked the display. Can you replace it?” He told the Apple Store staff.
Done https://t.co/hSARfCpAJA pic.twitter.com/o5bccN76Ih
— Max Weinbach (@MaxWinebach) October 24, 2020
When asked, “Did you believe what you said?”, “Of course, the store manager personally helped me,” Weinbach replied.
Yup. Store manager personally helped me.
— Max Weinbach (@MaxWinebach) October 24, 2020
The repair cost of the iPhone12 / 12 Pro was announced in mid-October, and it was found that the repair of the screen of the iPhone12 Pro (not covered by the warranty) was 30,400 yen, and the other repairs (not covered by the warranty) were 59,800 yen. I will.
Source: @ MaxWinebach / Twitter [1], [2]
(lexi)
Source: iPhone Mania