Wired
IT Home News on February 26 According to reports from Jinan Times, Beijing News and other media, Ms. Liu, a citizen of Hefei, recently encountered a strange incident. She bought an iPhone12 Pro Max from Apple’s official website, but opened it after receiving the courier. There is no mobile phone, but a 250ml bottle of Apple-flavored Mengniu yogurt.
It is reported that on February 16, Ms. Liu bought a 256G gold iPhone 12 Pro Max on Apple’s official website. The total cost was 10,099 yuan, using WeChat payment. On February 18th, Ms. Liu received a call from the courier, saying that the courier had reached the community. Ms. Liu was not at home at work, so she asked to sign in person, but the courier said that it could be placed in the courier cabinet. Did not insist on signing in person.
At around 9 o’clock that evening, Ms. Liu took out the package from the express locker after returning to the community. When I came home and opened it, I was stunned. There was no trace of a mobile phone in the package. Instead, it was a box of 250ml green apple-flavored Mengniu yogurt with a very dirty exterior and a production date of 2020/10/13. Ms. Liu said that no obvious signs of unpacking were found when picking up the package.
It is reported that because Ms. Liu could not contact the courier delivery staff and EMS and Apple customer service that night, she chose to call the police and reported the situation to Apple and EMS express companies the next day. On February 19, the staff of Apple and the EMS express company stated that they would respond to Ms. Liu’s situation within two days. On the same day, Ms. Liu went to the Binhu Police Station of the Hefei Public Security Bureau to report the case. On February 23, the EMS express company replied to Ms. Liu: “This matter has been handed over to Apple to handle all, and EMS will no longer deal with related issues.”
IT Home learned that on February 25, the Binhu Police Station of the Hefei Public Security Bureau filed a report against Ms. Liu as theft. On the afternoon of the 25th, Apple contacted Ms. Liu. The related staff stated that the current situation verification progress was internal and it was inconvenient to inform. When Ms. Liu asked when there would be a processing result and a processing plan, she did not get an accurate reply.
According to relevant media reports, the express company is still checking all aspects of express delivery. Apple’s customer service staff also said that it is currently in the verification stage.