Payette Forward
Two Apple experts explain what to do if your iPhone XS, XS Max, or XR is frozen. A lot of the time, this is the result of a software crash and you’ll have to hard reset your iPhone.
After doing a hard reset, it’s important to save a backup of your iPhone ASAP!
Backup to iCloud: https://www.youtube.com/watch?v=n7ziKMx70wQ
However, a hard reset won’t fix the root of the software problem that froze your iPhone. Make sure you delete any bad apps if they crashed your iPhone, or Reset All Settings if the problem persists.
The last step you can take to completely rule out a software problem is a DFU restore.
Check out our video walkthrough of how to put your iPhone in DFU mode: https://www.youtube.com/watch?v=X4wbnjeEtkY
Set up an appointment at the Apple Store if you think your iPhone has a hardware problem: https://getsupport.apple.com
For awesome iPhone fixes and tips, check out our website, Payette Forward: https://www.payetteforward.com
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