Wired
(Picture / Retrieved from Google’s official blog)
Apple officially announced the “self-service repair” plan in November last year. It is expected that the official iPhone and Mac parts will be sold on the online store, allowing users to repair the device by themselves, and respond positively to the “right to repair” appeal. In this regard, Samsung and Google have also followed up in the near future, so that Android users can also come by themselves.
Both Samsung and Google will team up with iFixit, a well-known repair company in the United States, to allow consumers to purchase original “official parts” through legal channels and take them home to repair them by themselves. Samsung will open the Galaxy S20, S21 and Galaxy Tab S7 tablets in the first wave. iFixit will provide repair tools and guides, and Samsung will supply parts such as batteries and back covers. It is expected to be launched this summer.
Google has opened Pixel 2 to Pixel 6 Pro models, and can get batteries, screens, cameras and other parts, and iFixit also provides repair tools, which are expected to be launched this year. The above-mentioned services are not yet sure whether they will be introduced in Taiwan, and who are the relevant partners?
The reason why self-service maintenance is open is to echo the “right to maintenance” that North American people have been fighting for in recent years. Because the original factory has the resources of genuine parts, and it is equipped with software to lock some functions, consumers have almost no choice after product failure. sparked a backlash from the public. However, even if official parts can be obtained, for example, Apple still recommends that the self-service repair program is suitable for technicians with both knowledge and experience, and the best choice for most consumers is still a professional repairer.
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