Tech Voice by the Lake
Video walks you through the features in the App. Problem with Starlink? See if the answer is in the App before you try Starlink Support.
Now you don’t have to guess. Watch the Overview. Time well invested if you have a problem, the answer may just be in the Starlink App. Check it out!
Subtitles in 20+ Languages: French, German, Arabic, even Latin!
Get the advantage of knowing what help is available inside the App before asking for Starlink Support help?
Starlink Support is SWAMPED with questions that are answered in the Starlink App.
Be prepared.
Timeline
00:00 Intro to Starlink App 2.0.30
00:35 App Opening Page
00.41 Obstruction Interruptions
01:02 Visibility. What the Dish sees
01:33 Statistics
01:38 STAT Uptime
01:51 Last 12 Hour Summary
02:17 Outages Itemized
02:42 Obstruction List
02:56 Usage Graph
03:50 Settings 2.4 GHz vs 5 GHz
04:39 Snow Melt
05:02 Stow
05:15 Factory Reset
05:22 More than one Dish
05:36 Advanced App Version, Router Version, Starlink Version
06:28 Remote Troubleshooting Switch
07:03 Reboot WIFI Reboot Starlink
07:26 Debug Data What Support needs to see
07:48 WIFI, Dish, Router Alerts
08:33 Roaming
09:06 Starlink Support
09:28 Support FAQs
09:36 Support Topics – Portability and RV just added.
09:49 Troubleshooting
10:18 Contact Customer Support from FAQ
10:46 Did this Answer your Question?
11:01 Filling out the Support Ticket
11:34 Ticket Attachments – JPG not PNG
11:55 Why multiple tickets don’t help
12:15 Just one more thing!
12:28 Which of the three speeds is the right one?
12:38 Speed Test Summary
13:46 Bottom Line: Can you do what you want to do?
14:16 Begging for Subscribers!!
#StarLinkApp #StarlinkTrees #StarlinkOverview
Be sure to see my latest video on Spring and Summer experiences with Starlink reliability.
Does Weather affect Starlink Internet
All videos, screen captures and photos were taken by the author except as indicated in CREDITS below.
————————————————————————————
Credits:
Thumbnail created with Canva
—————————————————————————–
Equipment and Stuff used in making videos.
Full Disclosure: links below to equipment I use in answer to that question.
If you buy something through the link, a small commission is generated with no charge to you.. Helps the channel to continue.
Software List:
Editor: Corel Video Studio 2022
Thumbnail Creation: CANVA https://www.canva.com/join/gxx-vsy-ywm (Free Version)
Background Removal: https://www.remove.bg/ (Free version)
Audacity http://www.audacityteam.org Free and easy to use.
OBS Studio (Free) https://obsproject.com/ Free. Great for doing software training videos.
Logitech Capture
Equipment List:
Sound Booth
STUDIO LED RECORDING LIGHT SIGN https://amzn.to/3lKgmys
I have it connected to an Alexa switch. A voice command turns it on and warns the family not to bang on the door.
Microphones
Heil PKR40 Dynamic microphone https://amzn.to/3yt95GC
I picked this mike originally because famed podcaster Leo Laport uses it and I like it too.
AKG Pro Audio Pro Audio Perception 220 Condenser https://amzn.to/3yKZdZb
More for Audiobook narration and voice over work.
Booth Computer
MeLE Fanless Mini PC Quieter 2Q 8GB 128GB Windows 10 Pro https://amzn.to/2VBkFkP
A little bigger than my phone but zero noise. Use it for Audacity recordings.with a Presonus Audiobox One. It has wifi, bluetooth, can run dual 4K monitors, up to 2.7GHz speed.4 USB 3 inputs. And NO FAN.
Acoustic Partition – Reduce Noise-Sound Absorbing Desk Divider-Sound Dampening
https://amzn.to/3AmC5An
Designed for homeschool kids, but works for minimizing noise during recording.
Computers/Accessories
YouTube storage and backup. SSD so no noise.
WD 500GB My Passport Go SSD Cobalt Portable External Storage https://amzn.to/37sfWnT
VANSUNY 500GB External SSD Hard Drive https://amzn.to/3jDHz2O
Photo Equipment
I use my phone cameras: Google Pixel 3XL and Nexus LG: Both shoot 4K
On Camera App (Free at APP Store)
You can do YouTube without buying an expensive camera. Fix your audio and lighting first.
Bluetooth Remote Shutter for iPhone & Android https://amzn.to/3fIc079
Once you set up a shot with a camera phone (especially table top) the remote is hands free so you don’t move the camera by touching it.
ULANZI Key Light, Professional Studio LED Panel Dimmable Bi-Color LED Video Light
https://amzn.to/37trDKY
UBeesize 50″ Phone Tripod Stand for Camera and iPhone or Android https://amzn.to/3fJ4FnT
Very lightweight and good for phone cameras. Think it would be top heavy for anything larger