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Apple Business Chat – TD Ameritrade Customer Support Chatbot



Recently Apple launched iOS 11.3, which included the addition of Apple Business Chat. Apple’s business messaging offering essentially allows brands to communicate with consumers via iMessage on their iPhone, rather than relying on the wireless carriers and SMS short codes.

In this Apple Business Chat Demo, Derek Johnson from Tatango shows you how TD Ameritrade uses the new iOS 11.3 Business Chat service to answer support questions from customers. Watch the whole video to find out how this improved mobile messaging solution greatly enhances the user experience.

Apple Business Chat is brand new, and currently only has a handful of brands using the service, such as Apple, Discover, Hilton, The Home Depot, Lowe’s, Marriott International, Newegg, TD Ameritrade, Wells Fargo, and 1-800-Flowers.

Apple Business Chat is very similar in some aspects to RCS business messaging, and will be considered a close competitor. For more information on RCS business messaging, click here:

To learn more about Apple business messaging, and to get text message marketing insights, news, case studies, and statistics, check out the Tatango blog here: https://www.tatango.com/blog

Additionally, you can also learn more about mobile marketing by watching other popular videos that we’ve published on our YouTube channel:

* Text Message Marketing is Dead: https://youtu.be/ZD4HReja6_o
* What If Apple Doesn’t Support RCS Messaging?: https://youtu.be/SJPbZicttOM
* Why Is Everyone Talking About RCS Message Marketing?: https://youtu.be/C1dUWBIWcbM

Tatango provides text message marketing software, allowing marketers to build and manage their SMS, MMS and RCS marketing campaigns. Since founding the text message marketing software company in 2007, Tatango has powered some of the largest, and most well-known SMS, MMS and RCS mobile marketing campaigns in the world. For more information on Tatango, and our text message marketing software, visit us here: https://www.tatango.com
Note: Tatango is the original author of this video, we just embed it, if you have any questions please contact him via Youtube.

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