Wired
According to foreign media 9to5 Mac, Apple may soon be subject to another lawsuit due to the so-called iPhone planned phase-out. The Spanish Consumer Protection Organization sent a letter to Cupertino on behalf of users, stating that Apple has made iPhone 12, iPhone 11, iPhone XS and iPhone 8 the latest updates to iOS 14.5, iOS 14.5.1 and iOS 14.6. The speed becomes slower.
According to the Spanish website iPhoneros, a consumer protection organization (OCU in Spanish) sent a letter to Apple asking the company to provide a way to compensate iPhone 12, iPhone 11, iPhone 8 and iPhone XS users because they allegedly Of mobile phones slowed down after the iOS 14.5, iOS 14.5.1 and iOS 14.6 updates.
OCU threatened that if Apple’s response is unsatisfactory, it will go to court.
“The purpose of this letter is to establish a dialogue with Apple and find a way to compensate consumers. If Apple does not respond appropriately, it can take other actions in the national courts to enforce consumer rights.”
In addition to OCU, Altroconsumo, Deco Proteste and Test-Achats also participated in the statement. Earlier this year, Portugal’s Deco Proteste accused Apple of “planned phase-out.” A statement issued by a private consumer protection organization from Portugal accused Apple of manipulating iPhone users.
“Apple deliberately manipulated the performance of its most popular devices, namely iPhone 6, iPhone 6 Plus, iPhone 6S and iPhone 6S Plus, without notifying users. In doing so, Apple forced some users to replace the device’s battery or buy a new smartphone. .”
The difference this time is that OCU said that even the current iPhone 12 has slowed down after the latest iOS update. After the iPhone battery controversy a few years ago, Apple implemented battery health indicators. Starting later this year, users can choose to upgrade to iOS 15 or stay in the iOS 14 system, which currently has only new security patches.
In addition, in another year, Apple will maintain iOS 15 support for the same iPhone models: from iPhone 6s to newer iPhones. With this change, Apple can continue to provide support for older phones for more years, which is very different from what Google and other manufacturers do for Android phones.
As of now, Apple in Spain has not responded to this letter.
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