With the release of the MacBook Pro 2019, Apple introduced a display backlighting service plan for the 13-inch MacBook Pro. According to the official introduction, some 13-inch MacBook Pro displays will show a situation. The specific performance is:
- The display backlight continuously or intermittently displays a vertical bright area along the bottom of the entire screen
- The display backlight stops working completely
The affected equipment was sold between October 2016 and February 2018. Specific models are: MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports) and MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports), covering versions with TouchBar and versions without TouchBar. If your computer has a similar situation and also meets the model conditions, you can go to the App Store genius to seek after-sales solution. The MacBook Pro will be checked after the sale to verify compliance with the program’s conditions and, if it does, Apple will replace the screen for free. In addition, if you have previously paid for the repair due to this problem, you can now contact Apple for a refund.
Warm reminder, please backup the computer in advance before sending the computer for repair. In addition, Apple product repairs need to make an appointment in advance, and some Apple Store is also more difficult to make an appointment, it is recommended that you use Apple’s official Apple support APP to make an appointment , so the efficiency and success rate are relatively high.